• Facebook Group: we have a member group on Facebook. To join, add a coach on Facebook and request they add you. This group is not for solicitation.

  • Personal Items: In the training area at CFQS we have white shelves you temporarily store you items while you train with us. Please bring your items with you when you leave the gym. CFQS is not responsible for any items left at the gym.

  • Scent-Free Space: we have a scent-free policy. Many people are sensitive to perfumes, colognes, aftershaves and other scented products. For the comfort of all our members, we ask that you refrain from wearing scented products when you come and train at the gym.

  • Class Sign-In: Sign-in using the iPad on the front desk or at the monitor before your class.

  • Open Gym: most days, the gym is open all day for open gym. If a class is not on, you may use that space for training. When a class is on the room is considered booked. If you wish to use the space during a session you must check in with the coach.

  • Kids: kids are welcome at the gym, however, they must stay in the lounge while classes are on. If they are playing or eating in the lounge, you are responsible for cleaning up after them (snacks, toys, etc.)

  • Dog Etiquette: dogs are welcome at the gym, however, they must be on a leash. Once inside they must remain on the leash and tied to the far railing in the member lounge at all times. Dogs off the leash make some athletes uncomfortable, and can be a hazard while training. If a dog is barking excessively, we may ask you not to bring it.

  • Payments: we require a credit card or some form of automatic payment on file for all memberships. Memberships are billed on the day of the month your membership started on a recurrent monthly basis.

  • Membership Holds: we can place a hold on your membership if you are going to be away for more than 7 days. To have a hold placed on your account email info@crossfitqueenstreet.com and specify the dates you will be away (we will only take hold requests by email). This email must be sent at least 3 days before the date of the hold. Holds may only be placed on accounts for up to 12 months. After 12 months your membership will be dropped.

  • Membership Cancellations: We require 7-days notice for all membership cancellations.

  • Class Packs: are valid for 1 year from the sign-up date.

  • Discounts: we offer a number of discounts (student, couples, first responders and military). Memberships are only eligible for one type of discount.

  • Solicitation: we have a no solicitation policy at CFQS.

Private Training

  • Cancellations: we require 24 hours notice for all cancellations. If less than 24 hours notice is given the session will be billed.

  • Late Policy: if you are more than 15 minutes late, the session will be considered cancelled and you will be billed.